Returns & Refunds

A quick summary of how exchanges work.

• You can request an exchange within 30 days of purchase.
• Unless we state otherwise on the product page or at checkout, eligible items can be swapped for another product or store credit.
• To be accepted, items must be in their original condition — unworn, unaltered, undamaged, with all tags and packaging included.
• A 15% restocking fee applies to exchanges.
• You may return up to 10 items, or 10% of your order total (whichever is less).

How refunds are handled for faulty products.

• Refunds are only available for products found to be faulty, in compliance with Australian Consumer Law.
• All faulty items must be assessed and approved through our returns process.
• To begin a faulty product return, please contact our Returns Department.